Lottery 7 - Privacy Policy

Information We Collect

Account and Identity Data

When you register or use Lottery 7, we may collect your name, email address, date of birth, phone number, and government-issued identification details required for age verification and regulatory compliance.

Usage and Device Data

We automatically collect information about your device (IP address, browser type, operating system), pages you visit within our platform, time spent on those pages, and actions you take (such as ticket purchases or searches). We use cookies and similar tracking technologies to facilitate this collection.

Payment and Transaction Data

If you make a purchase or withdraw winnings, we collect transaction details including payment method type, billing address, and transaction history. Full payment card numbers are processed by our PCI-compliant payment processors and are not stored on our servers.

Communications Data

We retain records of your communications with our support team, feedback you submit, and preferences you set for marketing communications.

How We Use Your Information

Service Delivery and Account Management

We use your personal data to create and maintain your account, process lottery ticket purchases, verify your identity and age, credit winnings to your account, and provide customer support.

Legal and Regulatory Compliance

As a lottery platform operating in India, we are required by applicable law to verify user identities, maintain transaction records, report certain financial activity, and comply with anti-money laundering (AML) obligations. Your data is used to fulfil these legal requirements.

Security and Fraud Prevention

We analyse usage patterns and transaction data to detect, investigate, and prevent fraudulent activity, unauthorised access, and other security threats to protect you and other users.

Platform Improvement

Aggregated and anonymised usage data helps us understand how users interact with Lottery 7 so we can improve features, fix issues, and optimise the user experience.

Marketing Communications

With your consent, we may send you promotional offers, lottery announcements, and newsletters. You may withdraw consent at any time by clicking the unsubscribe link in any marketing email or updating your communication preferences in your account settings.

Data Sharing

We do not sell your personal data. We may share it with trusted third-party service providers (payment processors, identity verification providers, analytics partners) solely to operate the platform, and with government or regulatory authorities when required by law. All third-party providers are contractually bound to process your data only for the purposes we specify.

Data Retention

We retain your personal data for as long as your account is active and for a further period as required by applicable Indian law (typically five to seven years for financial and transaction records). Data no longer required is securely deleted or anonymised.

Your Rights

Access and Portability

You have the right to request a copy of the personal data we hold about you. Where technically feasible, we will provide this in a structured, commonly used, machine-readable format.

Correction

If any personal data we hold is inaccurate or incomplete, you have the right to request that we correct or update it. You may update certain details directly through your account settings.

Deletion

You may request deletion of your personal data. Please note that we may be required to retain certain data to comply with legal obligations (for example, transaction records mandated by financial regulations) even after you close your account.

Restriction and Objection

You have the right to request that we restrict the processing of your personal data in certain circumstances, and to object to processing carried out on the basis of our legitimate interests, including direct marketing.

Withdrawal of Consent

Where we rely on your consent to process personal data (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

How to Exercise Your Rights

To exercise any of the rights described above, please contact us using the details in the "Contact Us" section below. We will respond within 30 days. We may need to verify your identity before processing your request. If you believe your rights have not been respected, you have the right to lodge a complaint with the relevant data protection authority.

Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact our privacy team:

Email: [email protected]

We aim to respond to all privacy-related enquiries within 72 hours.